Discover a world of opportunities …

… become one of the masters of the sea of MSC Cruises!

A LEADER IN THE MEDITERRANEAN, SOUTH AMERICAN AND SOUTH AFRICAN CRUISE MARKETS

MSC Cruises sails throughout the year in the Mediterranean Sea and offers a wide range of seasonal itineraries in Europe, the Canary Islands,
the Atlantic Ocean, the Caribbean and Antilles, South America, Dubai the Emirates and Oman, Arabian Peninsula & Red Sea,
the Indian Ocean, China, Japan and South Africa.

MSC Cruises has 22 state of the art ships in 7 different classes: 

        The Lirica Class with 4 ships: MSC Lirica, MSC Opera, MSC Armonia and MSC Sinfonia

        The Musica Class with 4 ships: MSC Musica, MSC Orchestra, MSC Poesia and MSC Magnifica

        The Fantasia Class with 4 ships: MSC Fantasia, MSC Splendida, MSC Divina and MSC Preziosa

        The Meraviglia Class with 4 ships: MSC Meraviglia , MSC Bellissima, MSC Grandiosa and MSC Virtuosa

        The Seaside Class with 4 ships: MSC Seaside and MSC Seaview, MSC Seashore, MSC Seascape

        The Meraviglia Plus Class with 1 ship

        The Meraviglia World Class with 1 ship

Still to come :

         Meraviglia Class : MSC Meraviglia Plus 3 (2023)

         Luxury Class with 4 new ships between 2023 and 2026

         World Class with 3 new ships between 2022 and 2030

Apply now for a job as an International Host m/f/x and see yourself how far you can growth!

The International Host provides a personalised customer service, language assistance and translations to guests to enjoy their cruise. 

KEY RESPONSIBILITIES

• Maintains the highest level of guest satisfaction by welcoming and socialising with guests, contributing to social events during their cruise;
• Makes public announcements in the languages required and cooperates with the Program Publisher for the translation of the Daily Program & Daily Specials;
• Provides information and proactively offers suggestions and support to our guests;
• Cooperates with the Guest Service Department Documenting in case of complaints, collecting all necessary documents when and if required;
• Supports the Shore Excursions Department acting as a Tour escort when required;
• Hosts and/or participates to various games, quizzes, special events language classes;
• Conducts Orientation talks at the beginning (welcome) and end (farewell) of a cruise and Travel talks on the various destinations;
• Provides full support to the Cruise Consultant in the promotion of MSC loyalty program. 

JOB REQUIREMENTS 

• Ability to communicate fluently in written and oral English plus languages between the European languages: French, German, Italian, Spanish, Portuguese, and/or Chinese Mandarin, Chinese Cantonese, Japanese, Russian;
• High School Graduated;
• Previous experience in the hospitality industry, in a customer service working environment, at sea or ashore;
• Working knowledge of Office package;
• Ability to establish relationships and to speak in public;
• Strong problem solving skills;
• Flexibility;
• Enthusiastic team player;
• STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility);
• A recognised medical certification is also required before starting to work on board.

 

Please be informed about the basic Contract Conditions offered aboard MSC Cruises:

• Contract terms are under the collective agreement for cruise lines;
• Contract length will be from 5-7 months onboard and a leave period of 2 months;
• Shared cabin with one more crew member
• Free Meals provided on board
• Working hours will be 11 per day with a maximum of 77 hours per week, in accordance with the Maritime Labor Convention 2006.
• At your first contract, You will have 30 days’ probation period.
• Competitive Crew Welfare package
• Organised and paid journey to the vessel and back
• Free Uniform provided on board

 

For more information about this company click here

Apply directly for this position here