Bar Waiter/ess - MSC Cruises 

+421 907 619 679

backup job agency, s.r.o.

backup job agency, s.r.o.

backup job agency, s.r.o.

backup job agency, s.r.o.

backup job agency, s.r.o.

Bar Waiter/ess - MSC Cruises

MSC20

JOB PURPOSE

The Bar Waiter/Waitress is responsible for serving beverages in an assigned bar profitably & efficiently, in full compliance with company sanitation standards, and providing an enjoyable environment for Guests. The Bar Waiter/Waitress is to provide and maintain quality service through creative and energetic salesmanship to achieve the maximum revenue for the company.

KEY RESPONSIBILITIES

  • Provides courteous, quick, and professional service with a smile at all times suggesting and serving alcoholic and non-alcoholic beverages at various beverage outlets throughout the cruise ship;
  • Takes the orders from the guests, relays them to the Bartender and then makes sure that the beverages are served in a proper glassware with a proper garnish;
  • Suggests drinks to guests applying up selling and suggestive selling techniques thus increasing beverage products revenue for the company;
  • Complies with MSC Cruises standard procedures relating to cleanliness, set-ups, furniture, snacks, menus appropriate room and door signs;
  • Ensures all bar tables and chairs are clean before and after Guests arrive and leave;
  • Knows all bars, mixed drinks and other bar items specified in the bar list;
  • Constantly checks the assigned bar and lounge areas for cleanliness and furniture repairs orReplacements.

JOB REQUIREMENTS 

  • Fluent English. Ability to communicate effectively in German;
  • High School Graduate;
  • Previous experience in a similar position in an International Cruise Company, or in a busy 5-start hotel/resort with an international bar list;
  • Proven ability to work under pressure and keep a harmonious and productive team environment;
  • Demonstrated understanding and practical knowledge of Food Safety as defined in Company sanitation standards;
  • Sound knowledge of electronic cash transacting, and computerised bar systems;
  • Demonstrated skills in one-on-one communications with Guests;
  • Tactful and diplomatic in crisis and problem handling;

 

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